TestGurukul Support
Get prompt assistance with your enrolled test series, passes, payment verifications, or technical questions.
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Priority Response • Under 2h
Email Support Desk
Direct official assistance for batch activations, payment receipts, test doubt clarifications, and technical bug reports.
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Frequently Answered Questions
Quick answers to the most common questions regarding purchases, validity, and tests.
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Go to the "My Purchases" tab and click the "Sync Purchases" button in the top right. Make sure you are signed in with the exact same Google account used during payment. If the payment was deducted and the batch remains locked after 2 minutes, email support@testgurukul.in with your payment Order ID or transaction reference for instant manual activation.
Support Hours: 9:00 AM – 9:00 PM IST (Mon – Sun)